Mission Statement

At Dr Helen Allergy, our mission is to ensure patients and their families have the knowledge to learn to ‘Live Well With Allergies’. We believe that ‘knowledge is power’ and we strive to ensure our patients feel listened to, treated with respect and compassion and are involved in decisions about all aspects of their care.

To achieve this, we uphold the following core values:

Honesty and Integrity
Holistic
Compassionate
Patient-Centred
Effective Communication

Keep up to date...

Don't let allergies control your life. Want insider tips, breakthrough treatments, and expert advice delivered straight to your inbox? Unlock the secret to an allergy-free life by subscribing to Dr. Helen's exclusive newsletter. Click below to breathe easier today!

Registration Number 20241107

Contact Us

Privacy Policy and Disclaimer

Refund Policy

Complaints Policy

Dr Helen Allergy

Suite 1 Endeavour House

Crow Arch Lane

Ringwood

BH24 1HP

review us on See all reviews

Natasha Usher

1737370194

There are not enough words of gratitude. Our whole family is so grateful we found Dr Helen and her team. She understands allergies not just from the medical side of things but from a personal side too. The support we have received has been truly caring and like none other we have experienced. We have come away feeling so much more knowledgable and in control where before anxiety had got the better of us. I can't recommend Dr Helen and her amazing team enough!!! If I could give 10 stars I would!

Rachel Kirby

1737142040

I’d recommend Dr Helen to any patients, especially parents, concerned about allergies. She offers practical advice and gives the time and clear dedication to helping you. Her approach does not seem rushed (like experiences in NHS clinics). She is focused and clearly passionate at helping move forward practically. Her advice and letters are detailed. Feel in very safe hands when speaking with Dr Helen with regards concerns for my 11mo daughter. Being a northerner, Helen’s virtual consultations make her expertise accessible for all - which I’m very grateful for! Thank you, Helen

Louise Russell

1736549630

Helen is an empathetic and caring doctor and gave us lots of information and support regarding the mechanics of how this will work. My son felt safe with her as she made such efforts to engage with him and me.

Chantelle Randle

1736224121

The work you do is incredible , it empowers us as allergy/eczema mums to be confident in managing day to day life and you understand exactly what we go through. The support network is life changing.

Melissa Weston

1736084046

I would highly recommend using Dr Helen and her team. Very professional, knowledgeable & friendly.

Laura Rosa

1734363265

Dr Helen was easy to get in touch with and always available to answer any questions I had regarding treatment. Everything was very well explained (and re-explained if necessary) and delivery with care and attention. Would highly recommend this clinic.

Luella Brunning

1733779772

Dr Helen and team are simply amazing!Our son has multiple IGE allergies (milk, egg, wheat, soya, peanut, pea, all legumes) and I thank our lucky stars we found the team. We feel so supported, welcomed and truely like we are doing the best by him.If you could see the state he was in at 7months (daily reactions, lots symptoms, uncontrolled eczema, struggling to wean - poorly and very unhappy baby) vs 1year (eczema and allergies generally very well controlled and able to get a huge amount of variety into his diet as he is no longer reacting to everything) - all thanks to Dr Helen and team.If you have any doubts, I hope you read this review and go for it as they have been life changing for us. Highly, highly recommend.The Brunning Family

Aimee Birch

1732915704

Working with Dr Helen has been life changing for my baby's eczema and allergies. Her and her team are wonderfully lovely too.

Violet Obad

1732912935

The Milk Allergy Course, especially the Module explaining the Milk Ladder is just what I needed to answer all the questions that I had before embarking on the journey of introducing milk into my little one's diet. Thanks for all the effort and information that you have put into it!

Anita Balestrini

1732547966

A very personal service - Helen is very friendly and really listens. The appointment provided ample time for questions which were answered fully with discussion around current evidence base. I liked the fact that my skin was not looked at in isolation but reviewed considering possible allergies. This is the beauty of this clinic where dermatology and any associated respiratory conditions and allergies are considered in a holistic manner.Many thanks

Rachel Marsh

1729518658

I would thoroughly recommend a consultation with Dr Helen for anyone concerned about allergies. Dr Helen is a wonderful, compassionate doctor who listened completely to everything I said and provided lots of helpful advice. I left feeling reassured and in a much better position to navigate the world of allergies.

Isabel Rees

1728397437

Dr Helen and her team were fantastic every step of the way. She explained everything so clearly and gave us so much time to ask questions and to make sure we understood everything clearly. The nurses that we met were also so friendly and reassuring and made us feel in very safe hands. The communication between us and the clinicians was always excellent.I am so thankful that we found Dr Helen as she and her team have made a huge difference to our son’s (and our) life. We are so incredibly grateful to them all for their reassurance and explanations and ultimately for the treatment that they have been able to provide for him.

Gemma Donovan

1728393217

Dr Helen has been very supportive in our daughters food allergy. Lots of support and guidance both online and in person at our recent food challenge. Dr Helen and the staff are very caring and supportive even in non allergy related questions I have had. Highly recommended.

Elise Guiver

1727975826

Dr Helen and the team were amazing in helping to treat my daughter for her peanut allergy through OIT. Would highly recommend!

Mandy Stark

1727614768

Dr Helen is so knowledgeable with allergies. I also feel with Dr Helen being an allergy mum herself she understands.

Lisa Gould

1727596419

Helens private allergy clinic has been amazing! She has provided brilliant tailored advice, and wrap around support in the form of a facebook page. She's revolutionising the delivery of private health care, making it affordable and accessible and it's clear she's making a real difference to people's lives.

Maddie Nardecchia

1726432879

Dr. Helen was so helpful and knowledgeable and very kind and understanding of my situation. I wish I had made an appointment sooner.

Lauren Stone

1725442235

After years of trying to guess all our daughters allergy triggers we finally got some answers through the allergy testing service provided. Excellent service and allergy advice.

Rob Stephenson

1725277169

I can't praise Helen enough, she's been absolutely brilliant not just with our daughter but also with both myself and my wife.Helen offers a truly professional service and we've all been made at ease throughout the Oral Immunotherapy journey we started recently.We are so happy we found Helen and I would recommend her services to anyone who's experiencing anything to do with allergies.

Liz adams

1725008625

Excellent care once again and a very knowledgable doctor both for allergy and as a GP. Highly recommend!

Jess Herring

1724008582

Dr Helen helps with every aspect of dealing with allergies and as a parent of an infant with a fast acting dairy allergy she has helped me navigate so much. I cannot thank her and her team enough, we have only been with them a short time and I already feel so empowered and supported in my decision making and parenting. Thank you

Dominic Taborda

1723215913

Professional from start to finish, very knowledgeable and answered all my concerns.From doing the IgE home allergen test, results were back within 1 day. Also furthering was seen within the week booking a skin prick test. I Would recommend using Dr Helen Allergy’s service to anyone looking for support and answers regarding their or your child’s allergies.

Richard de Lisle

1720813243

Inspiring! For a holistic consideration, we feel Dr Helen reached a level far beyond the compartmentalised NHS. We now feel the cause and not just the symptoms are being addressed.

Lara Toms

1720465117

My daughter has been seeing Dr Helen for multiple allergies for a few years . Her vast amount of knowledge regarding allergies is astounding . She goes into every avenue to detect the triggers and instils hope and confidence to parents . The blood tests are extensive and the results came back within less than 48 hours .Thank you Dr Helen , keep up the great work you do .

Abi Necchi

1719066429

Dr Helen is truly brilliant at what she does.She has helped guide, treat and support me with my daughter on her eczema and allergy journey. We would never have gotten where we are today with her skin if it wasn’t for Helen’s knowledge and help.A doctor that truly understands, sympathises and constantly stays up to date with her knowledge! She is worth her weight in gold.Her membership is absolutely fantastic and has been worth every penny for all the fantastic extras it provides, with allergy specialists right on the end of the keyboard. Would highly recommend!

Taylor Zhang

1718749613

I took my teenager daughter to see Dr Helen recently, for her suspected allergic symptoms. Dr Helen was extremely friendly and kind, making my daughter feel less anxious. Her years of experience were clearly evident throughout the consultation. The treatment plan was explicit and easy to follow, making us feel reassured. I cannot recommend Dr Helen highly enough.

Claire S

1718613726

From the moment I contacted Dr Helen the experience has been second to none. We are over in Ireland and unfortunately OIT is not available here. Dr Helen spoke to us in depth about the process, I had a list of questions wrote out but without even asking Dr Helen had them answered. A brilliant doctor who is so knowledgeable, empathetic and understanding.I am naturally a very anxious person and talking to Dr Helen has helped massively. We look forward to the next few months and the journey that comes with OIT.

Gabrielle Bowie

1718203819

Dr Helen was nothing short of amazing. She listened with patience, she understood with absolutely no judgement and most of all she gave me the answers and my baby the voice that she so desperately needed. I left the appointment with 100% trust in her advice, diagnosis and plan going forward which I rarely do with any health professionals due to the journey we have had. She truly is the expert in her field and I would trust no one else. The accessibility in terms of information, advice and guidance even after the appointment is incredible and it is clear Dr Helen recognises the need for ongoing support, support which unfortunately the NHS GPS just cannot or are not qualified enough to give. Thank you Dr Helen, I am truly grateful to you and could not have hoped for a better experience.

Adele Haywood

1717874013

Dr Helen has been an amazing support for me and my daughter remotely since I came across her free facebook page, and now her membership.She has given me not only the knowledge but also the confidence to make sure we got AAI's for my little one, but equally successfully introduce peanuts!Just wish she was closer for a face-to-face!

Matt & Elle Evans

1717093489

Excellent service from Helen - to have the peace of mind to help me find a formula for my allergy baby was an absolute life line when we were really struggling. Thank you so much

Jane Brock

1715438479

Dr Helen is a brilliant doctor. Kind, compassionate and very knowledgeable. It is invaluable that she is also a practising GP and knows the workings of the NHS. Very happy to recommend.

Kate Marfleet

1714975406

I joined Dr Helen’s Facebook members group, and instantly felt reassured. It’s such a useful resource knowing you can access accurate personalised information when you need it. We had our 1-2-1 with Dr Helen where she provided some really useful insights and suggestions. I wouldn’t hesitate to recommend Dr Helen or the group!

jen wilkins

1714826877

Dr Helen has supported us through Oral Immune Therapy (Palforzia) for our sons peanut allergy.She had been amazing throughout, so generous with her time and expertise.Our son is sometimes pretty anxious but we quickly realised this would not be the case with Helen, she immediately put him at ease.We are so grateful for the opportunity to have the treatment and change his life.We are all able to be more relaxed knowing how much safe he now is and the risk of anaphylaxis is greatly reduced

naomi Richardson

1713909788

This is the second time I've had a telephone consultation with Dr Helen. She is very knowledge on her subject and on both occasions very generous with her time and very accomodating in when we scheduled the appointment. She was more knowledgeable than my own GP who had misdiagnosed my daughter as not anaphylactic and further NHS tests confirmed that what Dr Helen had said was entirely accurate and correct. She also explained things better than at an NHS allergy clinic my children had been referred to. I had also done some allergy testing in my previous appointment for myself in which she sent the results through within 24 hours which was amazing. I found her to be warm, empathetic and knowledgeable and extremely helpful. I would have no hesitation in recommending her.

Chrissy Lavender

1713268066

Was appserlutly amazing

Nassali Douglas

1710507027

I joined Dr Helens Facebook group and had a 121 with her. She was amazing with great advice and gave us a bit of a plan to support my sons allergies. The Facebook group is brilliant, Dr Helen always responds to questions and provides so much support to all of the members. Her knowledge, kindness and compassion is unrivalled from medical professionals

Samantha Stanworth

1710496719

I have recently signed up for the subscription service with Dr Helen Allergy and I only have good things to say about her and the whole service provided. We had our 1-1 within a few days of me signing up and although it should have been 15 mins, she definitely gave me more of her time to go over both my children's history and plan going forward. I have never understood their conditions (eczema and allergies) as well as I do since signing up for Dr Helens help.All the experts within the group are so helpful and quick to respond to any questions. I would say the biggest thing for me is I feel validated, whilst giving useful, practical advice Dr Helen is also very compassionate to the stress of being a parent to children with allergies.My only regret is that I didn't find this service sooner!

Grace McCutcheon

1710493430

I joined Membership with Dr Helen Allergy on Facebook because I was struggling with weaning my baby who seemed to be reacting to all manner of foods (non IGE symptoms). I was finding it really stressful and didn’t have any support as NHS appointment wasn’t for several months. I had seen Dr Helen recommended in other allergy Facebook groups but was sceptical at first about joining a membership group on Facebook. However, I wish I had found her when I went though all of this with my first baby! She is so knowledgeable and supportive and actually listens to you and doesn’t make you feel like you are just a neurotic mother. She answers your questions really quickly, it’s like having an allergy consultant in your pocket! Would recommend to anyone, worth every penny (and actually very reasonable price as you can pay monthly). There is also heaps of dietician advice and eczema info which has been invaluable. I couldn’t have got my son’s eczema under control without it. Thank you Helen.

Anna Noble

1710004558

If you’re looking for advice and support for allergies and/or eczema, then look no further!! I wish I had discovered Dr Helen a long time ago. We’re not local to her but had a fantastic virtual consultation with such helpful advice on next steps in our son’s allergy and eczema journey. Dr Helen is so knowledgable and made us feel listened to and understood. It can be a lonely and overwhelming journey and I would highly recommend consultation with her to guide you on your journey. I have joined Dr Helen’s membership group on Facebook and it’s the best thing I ever did for regular advice and support.

Mike Mullins

1709982122

I brought my 4 year old daughter to see Dr Helen and I cannot recommend her highly enough. Dr Helen listened to our problems carefully and she gave us lots of guidance, information and reassurance. She has a very friendly and gentle approach and completely put my daughter at ease for when she did the tests. This is an excellent clinic and anyone with allergy issues should go here. Thank you very much!

Toddler Activities

1707952270

I feel so lucky to have found Dr Helen. She is a wealth of knowledge to help navigate the allergy World. I wish I'd found her sooner!

Deborah Mars

1707824495

I visited Dr Helen after searching on the internet for an allergy specialist, after realizing Dr Helen was also a GP I knew she was the lady I had to see. After a long time of feeling quite unwell Dr Helen went through all my symptoms and conducted the allergy test. Within a couple of days I had a thorough report and my results were back. My whole experience form start to finish was great. I would definitely recommend Dr Helen :)

Samantha Vooght

1707764089

The access to experts and support has changed our lives navigating food allergies with my youngest child. I’m not sure how I’d cope without it!

Daniela Coarda

1707657053

Being a first time parent,its stressful.Being a first time parent of a child with allergies..its terrifying.I was at a breaking point when i found Dr Helen grup and once i joined the membership,i didnt felt so scared and lonely anymore.The care and compassion she offer each and every parent that goes thru this hard journey is beyond wordsI m and i will be forever grateful for the amazing support and kindness she always offered us thru this journey and we are getting great progress thanks to her!

Kerrie Murphy

1707569830

Really pleased with the 1:1 and support from Dr Helen. Followed her advice and my son’s eczema has cleared up completely. She really took her time and listened.

Sonia Nagpal

1707522307

When my son was diagnosed with a milk allergy I felt helpless and filled with anxiety. I felt alone and at times would let worry consume me. Not knowing where to turn to get the help we needed was the hardest part and I am so grateful to have found Dr Helen. With her help we were able to identify the cause of my son's reaction, treat it and make a plan for the future. Finally I saw some hope when I was feeling quite lost. Helen has given us the confidence to introduce foods which worried us and provided support every step of the way. It truly feels she is invested in our son’s wellbeing.By becoming a member of Dr Helen's allergy group I have gained so much knowledge about allergies ; How to recognise them, how to manage them and how to live well with them! Connecting with other allergy parents has provided a sense of community and comfort.I would wholeheartedly recommend Dr Helen to any parent.Sonia Nagpal

Sandra Neild

1707157602

I visited Dr Helen at The Sandbanks Clinic in December 2023.She discussed my issues with me in detail and found out how I have been dealing with them thus far.She carried out allergy testing there and then and explained the process and results very clearly.I was given a private prescription for an ointment which has been an absolute miracle. No more sore and swollen eyelids, and I can now use make-up and hair products without fear of repercussions.I still avoid perfume in all products, but that is not difficult to do these days.I also take an antihistamine tablet each day, and I don't worry so much that this is the wrong thing to do.I can't think why I didn't contact Dr Helen years ago, but I am very glad I searched for 'Allergy Testing' late one December evening last year.I am all sorted now but will continue to read the regular communications from Dr Helen. I thank her very much for her knowledge, her empathy and the lovely way she sorted out my skin problems.

Sarah Morgan

1706811942

I feel incredibly fortunate to have found Dr Helen and to know I have her guidance and expertise and that of the specialists and speakers who work alongside her - as well as the chance to be part of a community of others in a similar situation - to help me navigate the challenges of being a parent to a child with multiple allergies.Dr Helen had reviewed my son's most recent clinical notes prior to the virtual consultation I had with her so it was an incredibly valuable session. She suggested a slightly different plan to that which my local allergy team had proposed and gave me the confidence not only to ask them to consider doing things in a different order, but also the understanding of why that might be a better plan. Dr Helen sent detailed follow up notes after the virtual consultation which I could share with my local team and they completely understood and accepted Dr Helen's suggestion and were very happy to change the plan for my son. It turned out to be absolutely the right thing to do!Since my virtual consultation I've asked Dr Helen a couple of questions, all of which she has answered incredibly quickly and thoroughly in her very warm and friendly way. My local specialist allergy nurse is great, but the membership package with Dr Helen is hugely reassuring and valuable and I would wholeheartedly encourage anyone who had any questions or concerns about allergies to join.

Victoria Morgan

1705698592

We feel so grateful to have found Dr Helen’s membership. A place to learn genuine allergy information, feel more confident about the challenges we are facing with our son’s peanut allergy and to get clarification on so many unanswered questions. Dr Helen has an incredibly warm and calm nature and articulates information in a very understandable and positive way. Communication throughout the membership is always so friendly and relatable and it’s refreshing to be part of something where people genuinely care and want to help. It’s priceless to have access to this knowledge, support and community. Thank you all so much!

Alan and Kimberley Wright

1705596603

I FELT fortunate when i discovered Dr Helen and was listened to at my consultation. I am feeling reassured that we will get the bottom of my issues. HIGHLY recommend Dr Helen to anyone who may be in need of guidance or advice.

More reviews