Reviews

Great experience and fabulous friendly service. Thank you!

We recently had an allergy consultation with Odette and we can’t thank her enough. She was so kind and really listened to us, which was an experience we didn’t get with our GP. Being able to talk to someone who is an expert in their field was just what we needed as we felt lost not knowing how to help our son who is suffering with a seasonal allergy and bad eczema as a result. We now have a clear plan of how to help him and ease his discomfort and we feel prepared to tackle this next year when it happens again. Thank you so much! My only regret is not booking in sooner!

Very helpful - ruled out various allergies and gave useful advice

Meeting Dr. Helen has been amazing! The level of knowledge and understanding is incredible. Thank you so much for all your advice and tests.

Dr. Helen Allergy is great to have as a member of my overall care team. Dr. Helen is well versed in the latest research and knowledge in the world of allergy and immunology, and was an exceptionally thorough and considerate in discussing my history, symptoms and course of treatment. I would highly recommend Dr. Helen Allergy for those dealing with allergies, both environmental and food-borne.

Amazing service. Sent in an enquiry form which was responded to the same day. Lots of information given and an appointment made with Dr Kathryn. Received a lovely, friendly greeting on arrival and the appointment was very thorough and well conducted. Dr Kathryn, Dr Helen and the other staff were all very attentive, extremely skilled and knowledgeable. Would thoroughly recommend Dr Helen Allergy.

Dr Helen took the time to listen to me and my history. It was the first time I felt heard. Dr Helen is very thorough and explained everything to me along the way. I am so pleased I had an appointment with her and would highly recommend Dr Helen to anyone struggling with allergies.

Family-centred, compassionate and top class care from all the team.

Dr Helen is in a class of her own. We visited the clinic in Ringwood to seek expert advice on our daughter's eczema. She was empathetic, kind, patient and a complete expert in her field. My husband and I left feeling like our daughter is in trustworthy hands, with a clear plan, and that the cloud of overwhelm lifted. I wouldn't hesitate to recommend Dr Helen, or her colleagues, especially if you're feeling lost in a sea of anecdotal advice and well-meaning folks sharing their miracle cures. Helen is about the science and the evidence and will give you the facts.

Our 8 year old son recently completed the egg ladder with Dr Helen’s team and their care and consideration is second to none. Hendrix was completely at ease and I cannot recommend the knowledge and understanding of allergies enough. Thoroughly recommend getting in touch.

If I could give 100 stars, I would!

My six-month-old baby started breaking out in rashes at just three months old. Knowing eczema ran in the family, I suspected it, but I never realised how stressful it would be. We made countless visits to the GP, dermatology specialists, A&E, and tried various creams, including strong steroids. Despite having fantastic doctors, it felt like we were going around in circles.

A friend recommended Helen, and I joined her free Facebook group, which offers incredible advice on allergies and eczema. Seeing how much time and effort she put into genuinely helping people, I decided to join her paid support group, which includes a consultation, ongoing guidance, live Q&As with paediatric dietitians, specialist nurses, and more.

After just two weeks in the group, I had a one-to-one consultation with Helen, and she was absolutely fantastic. She patiently answered my endless questions, explaining everything in such a clear, reassuring way. Not only did she fill me with confidence, but most importantly, she prescribed a non-steroid cream that has **completely transformed my little boy’s skin.**

Every parent wants the best for their child, and watching him struggle for three months, especially with his face being the worst affected, was heartbreaking. After just **four days** on Helen’s plan and the prescribed cream, his **entire body is eczema-free** for the first time in months! He’s so much happier, sleeping better, and I finally feel like we’re on the right track.

Unfortunately, so many people claim to be experts, offering all sorts of creams and lotions, but baby skin is incredibly delicate. Constantly switching products can often do more harm than good. If you're struggling, please reach out to Helen. I only wish I had found her sooner—she is truly amazing, incredibly kind, and an absolute expert in what she does.

I had a great experience with Dr. Helen when I visited her for my allergies. She was extremely helpful, warm, and friendly, making me feel comfortable from the start. She took the time to listen and explain everything thoroughly, without any pressure. The clinic itself was modern, clean, and well-organized. Overall, I highly recommend Dr. Helen for anyone looking for a knowledgeable and compassionate doctor.

Daughter has completed 6 month oral immunotherapy treatment. Dr Helen and the team have been amazing and the new clinic setting is very well set up to keep children calm and entertained. We have been very well supported as a family and so glad that we took the step to pay for OIT as it really helps to reduce the stress around possible nut exposure.

There are not enough words of gratitude. Our whole family is so grateful we found Dr Helen and her team. She understands allergies not just from the medical side of things but from a personal side too. The support we have received has been truly caring and like none other we have experienced. We have come away feeling so much more knowledgable and in control where before anxiety had got the better of us. I can't recommend Dr Helen and her amazing team enough!!! If I could give 10 stars I would!

I’d recommend Dr Helen to any patients, especially parents, concerned about allergies. She offers practical advice and gives the time and clear dedication to helping you. Her approach does not seem rushed (like experiences in NHS clinics). She is focused and clearly passionate at helping move forward practically. Her advice and letters are detailed. Feel in very safe hands when speaking with Dr Helen with regards concerns for my 11mo daughter. Being a northerner, Helen’s virtual consultations make her expertise accessible for all - which I’m very grateful for! Thank you, Helen

Helen is an empathetic and caring doctor and gave us lots of information and support regarding the mechanics of how this will work. My son felt safe with her as she made such efforts to engage with him and me.

The work you do is incredible , it empowers us as allergy/eczema mums to be confident in managing day to day life and you understand exactly what we go through. The support network is life changing.

I would highly recommend using Dr Helen and her team. Very professional, knowledgeable & friendly.

Dr Helen was easy to get in touch with and always available to answer any questions I had regarding treatment. Everything was very well explained (and re-explained if necessary) and delivery with care and attention. Would highly recommend this clinic.

Dr Helen and team are simply amazing!

Our son has multiple IGE allergies (milk, egg, wheat, soya, peanut, pea, all legumes) and I thank our lucky stars we found the team. We feel so supported, welcomed and truely like we are doing the best by him.

If you could see the state he was in at 7months (daily reactions, lots symptoms, uncontrolled eczema, struggling to wean - poorly and very unhappy baby) vs 1year (eczema and allergies generally very well controlled and able to get a huge amount of variety into his diet as he is no longer reacting to everything) - all thanks to Dr Helen and team.

If you have any doubts, I hope you read this review and go for it as they have been life changing for us. Highly, highly recommend.

The Brunning Family

Working with Dr Helen has been life changing for my baby's eczema and allergies. Her and her team are wonderfully lovely too.

The Milk Allergy Course, especially the Module explaining the Milk Ladder is just what I needed to answer all the questions that I had before embarking on the journey of introducing milk into my little one's diet. Thanks for all the effort and information that you have put into it!

A very personal service - Helen is very friendly and really listens. The appointment provided ample time for questions which were answered fully with discussion around current evidence base. I liked the fact that my skin was not looked at in isolation but reviewed considering possible allergies. This is the beauty of this clinic where dermatology and any associated respiratory conditions and allergies are considered in a holistic manner.
Many thanks

I would thoroughly recommend a consultation with Dr Helen for anyone concerned about allergies. Dr Helen is a wonderful, compassionate doctor who listened completely to everything I said and provided lots of helpful advice. I left feeling reassured and in a much better position to navigate the world of allergies.

Dr Helen and her team were fantastic every step of the way. She explained everything so clearly and gave us so much time to ask questions and to make sure we understood everything clearly. The nurses that we met were also so friendly and reassuring and made us feel in very safe hands. The communication between us and the clinicians was always excellent.
I am so thankful that we found Dr Helen as she and her team have made a huge difference to our son’s (and our) life. We are so incredibly grateful to them all for their reassurance and explanations and ultimately for the treatment that they have been able to provide for him.

Dr Helen has been very supportive in our daughters food allergy. Lots of support and guidance both online and in person at our recent food challenge. Dr Helen and the staff are very caring and supportive even in non allergy related questions I have had. Highly recommended.

Dr Helen and the team were amazing in helping to treat my daughter for her peanut allergy through OIT. Would highly recommend!

Dr Helen is so knowledgeable with allergies. I also feel with Dr Helen being an allergy mum herself she understands.

Helens private allergy clinic has been amazing! She has provided brilliant tailored advice, and wrap around support in the form of a facebook page. She's revolutionising the delivery of private health care, making it affordable and accessible and it's clear she's making a real difference to people's lives.

Dr. Helen was so helpful and knowledgeable and very kind and understanding of my situation. I wish I had made an appointment sooner.

After years of trying to guess all our daughters allergy triggers we finally got some answers through the allergy testing service provided. Excellent service and allergy advice.

I can't praise Helen enough, she's been absolutely brilliant not just with our daughter but also with both myself and my wife.
Helen offers a truly professional service and we've all been made at ease throughout the Oral Immunotherapy journey we started recently.
We are so happy we found Helen and I would recommend her services to anyone who's experiencing anything to do with allergies.

Excellent care once again and a very knowledgable doctor both for allergy and as a GP. Highly recommend!

Dr Helen helps with every aspect of dealing with allergies and as a parent of an infant with a fast acting dairy allergy she has helped me navigate so much. I cannot thank her and her team enough, we have only been with them a short time and I already feel so empowered and supported in my decision making and parenting. Thank you

Professional from start to finish, very knowledgeable and answered all my concerns.
From doing the IgE home allergen test, results were back within 1 day. Also furthering was seen within the week booking a skin prick test. I Would recommend using Dr Helen Allergy’s service to anyone looking for support and answers regarding their or your child’s allergies.

Inspiring! For a holistic consideration, we feel Dr Helen reached a level far beyond the compartmentalised NHS. We now feel the cause and not just the symptoms are being addressed.

My daughter has been seeing Dr Helen for multiple allergies for a few years . Her vast amount of knowledge regarding allergies is astounding . She goes into every avenue to detect the triggers and instils hope and confidence to parents . The blood tests are extensive and the results came back within less than 48 hours .
Thank you Dr Helen , keep up the great work you do .

Dr Helen is truly brilliant at what she does.
She has helped guide, treat and support me with my daughter on her eczema and allergy journey. We would never have gotten where we are today with her skin if it wasn’t for Helen’s knowledge and help.
A doctor that truly understands, sympathises and constantly stays up to date with her knowledge! She is worth her weight in gold.

Her membership is absolutely fantastic and has been worth every penny for all the fantastic extras it provides, with allergy specialists right on the end of the keyboard. Would highly recommend!

I took my teenager daughter to see Dr Helen recently, for her suspected allergic symptoms. Dr Helen was extremely friendly and kind, making my daughter feel less anxious. Her years of experience were clearly evident throughout the consultation. The treatment plan was explicit and easy to follow, making us feel reassured. I cannot recommend Dr Helen highly enough.

From the moment I contacted Dr Helen the experience has been second to none. We are over in Ireland and unfortunately OIT is not available here. Dr Helen spoke to us in depth about the process, I had a list of questions wrote out but without even asking Dr Helen had them answered. A brilliant doctor who is so knowledgeable, empathetic and understanding.
I am naturally a very anxious person and talking to Dr Helen has helped massively. We look forward to the next few months and the journey that comes with OIT.

Dr Helen was nothing short of amazing. She listened with patience, she understood with absolutely no judgement and most of all she gave me the answers and my baby the voice that she so desperately needed. I left the appointment with 100% trust in her advice, diagnosis and plan going forward which I rarely do with any health professionals due to the journey we have had. She truly is the expert in her field and I would trust no one else. The accessibility in terms of information, advice and guidance even after the appointment is incredible and it is clear Dr Helen recognises the need for ongoing support, support which unfortunately the NHS GPS just cannot or are not qualified enough to give. Thank you Dr Helen, I am truly grateful to you and could not have hoped for a better experience.

Dr Helen has been an amazing support for me and my daughter remotely since I came across her free facebook page, and now her membership.

She has given me not only the knowledge but also the confidence to make sure we got AAI's for my little one, but equally successfully introduce peanuts!

Just wish she was closer for a face-to-face!

Excellent service from Helen - to have the peace of mind to help me find a formula for my allergy baby was an absolute life line when we were really struggling. Thank you so much

Dr Helen is a brilliant doctor. Kind, compassionate and very knowledgeable. It is invaluable that she is also a practising GP and knows the workings of the NHS. Very happy to recommend.

I joined Dr Helen’s Facebook members group, and instantly felt reassured. It’s such a useful resource knowing you can access accurate personalised information when you need it. We had our 1-2-1 with Dr Helen where she provided some really useful insights and suggestions. I wouldn’t hesitate to recommend Dr Helen or the group!

Dr Helen has supported us through Oral Immune Therapy (Palforzia) for our sons peanut allergy.
She had been amazing throughout, so generous with her time and expertise.
Our son is sometimes pretty anxious but we quickly realised this would not be the case with Helen, she immediately put him at ease.
We are so grateful for the opportunity to have the treatment and change his life.
We are all able to be more relaxed knowing how much safe he now is and the risk of anaphylaxis is greatly reduced

This is the second time I've had a telephone consultation with Dr Helen. She is very knowledge on her subject and on both occasions very generous with her time and very accomodating in when we scheduled the appointment. She was more knowledgeable than my own GP who had misdiagnosed my daughter as not anaphylactic and further NHS tests confirmed that what Dr Helen had said was entirely accurate and correct. She also explained things better than at an NHS allergy clinic my children had been referred to. I had also done some allergy testing in my previous appointment for myself in which she sent the results through within 24 hours which was amazing. I found her to be warm, empathetic and knowledgeable and extremely helpful. I would have no hesitation in recommending her.

Was appserlutly amazing

I joined Dr Helens Facebook group and had a 121 with her. She was amazing with great advice and gave us a bit of a plan to support my sons allergies. The Facebook group is brilliant, Dr Helen always responds to questions and provides so much support to all of the members. Her knowledge, kindness and compassion is unrivalled from medical professionals